Support

Frequently Asked Questions

You’ve probably already discovered that this program is far more inclusive than anything else available covering everything from marketing and sales to software like Wordfast, ABBYY and Dragon in addition to productivity and organization. But Success by Rx is so much more—it’s built to get you to ACT. This program will inspire, motivate, and spur you to action. The courses contain very short video lessons (averaging 2-5 minutes) because the course is meant to get you to DO something and take ACTION…not just watch videos. If you’re not ready to take action, this program isn’t for you.

The recommended Pro Translator membership doesn’t include one-on-one sessions or private e-mail support but most members find the private Facebook group and office hours sufficient. If you’d prefer, you can choose the Pro Translator +VIP membership, which includes private e-mail support and 45-minute one-on-one coaching session every 3 months of VIP membership.

Ask. Most of the courses and products I’ve created happened when someone asked. This program is dynamic and I’m ALWAYS looking for ways to improve it!

That’s completely up to you. You’re welcome to stay for a month, two months, a year…it’s totally up to you. Some people come to get help with something specific and others have found the program the perfect support system for their business since we launched and have been with me since day 1! The duration is up to you. There’s no sign-up or cancellation fee.

You can request a full refund anytime in the first 30 days. I have poured everything I know and have learned about being successful in this business into this program and I am 100% confident you’ll think it’s amazing, but if you don’t, just let me know in your first month, and I’ll give you a full refund.

The recommended membership level “Pro Translator” is $87 per month billed on a subscription basis and includes access to all of the material on the site, the members-only Facebook group and support system, the live weekly office hours and all webinars. Pro Translator +VIP includes all of this plus private e-mail support for your questions and a one-on-one 45-minute coaching session every 3 months of VIP membership. There is also a 30-day guarantee for all memberships. If you don’t think this program is valuable, I’ll happily refund your money in the first 30 days.

The Success by Rx program and platform contains 4 primary components:

1) This membership website with courses, recorded webinars, and a huge range of downloads including templates for everything from e-mails to resumes, a goal salary tracker, workflow spreadsheet with calculators built in and tons more. I’m always looking for new courses, webinars, and downloads to create so you’ll find this is NOT a static program—quite the opposite.

2) Support system and classroom in the members-only Facebook group where you can get help and feedback on your resume or marketing materials, ask questions and get help achieving your goals. You can think about this group like your classroom and business support system.

3) Live weekly office Hours with Jenae. Every Friday (9 AM to 10 AM PST | 5 PM GMT | 6 PM CET) I hold office hours live where you can ask questions or have me look at your materials live. If you can’t attend live, you can ask questions in advance and watch the recording on your own time. You’ll also find the website contains the recording of EVERY office hours session since day 1. If you need something to throw on in the background to inspire you, throw on an office hours session and get motivated!

4) Access to paid webinars for free. Any paid webinar I do (past or present) will always be free for Success by Rx members. Members also have access to free webinar recordings even after they expire for non-members.

Note: If you choose to upgrade to Pro Translator +VIP membership, you’ll also get a free 45-minute private coaching session with Jenae every 3 months of VIP membership as well as private one-on-one e-mail support for your questions (answers within 2 to 4 business days).

Absolutely not! This program is about YOU. If you’d prefer to simply take advantage of all the awesome content, that’s completely fine. You can take advantage of any of the features of this program covered under your membership as much or as little as you want.

The truth is, being busy is part of running a business and most people who try to wait until they have enough time to devote, put off improving their business indefinitely. This program is priced lower than many standard programs for this exact reason. I don’t want you to feel pressured to spend hours and hours in addition to your busy life. You can make progress if you devote at least 20-30 minutes per week.

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